Refund policy
Return Policy
We want you to love your purchase! If you’re not completely satisfied, we’re here to help.
Returns
- Items must be returned within 14 days of delivery.
- Merchandise must be unworn, unwashed, and in original condition with tags attached.
- Items with stains, odors, or signs of wear will not be accepted.
Non-Returnable Items
- All sale/clearance items are final sale.
- Accessories, jewelry (including permanent jewelry), hats, and custom items are non-returnable for hygiene and customization reasons.
Exchanges
- We do not guarantee exchanges due to limited inventory.
- If you need a different size or item, we recommend placing a new order and returning the original item.
Refunds
- Once your return is received and inspected, we will notify you of approval.
- Approved returns will be issued as store credit
- Please allow 5–7 business days for processing after we receive your return.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping service, as we are not responsible for lost returns.
Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please contact us within 3 days of delivery with photos so we can make it right.
How to Start a Return
- Email us at: Shawna@AfterimageBoutique.com
- Include your order number and reason for return.